### Registration
1. What should I do if I can't receive the verification code in my email?
 - During registration, if you can't receive the verification code, you can use the verification code 8888 for registration. This verification code cannot be used again later.
 - During login, if you can't receive the verification code, you can try to log in with your password, or wait for 60 seconds and then request to send the verification code again. If you still can't receive it, you can check if the email has been classified as spam.

### Business Card
2. What should I do if my iPhone can't open the NFC business card?
 - The NFC detection area of an iPhone is next to the camera. Please aim at the card and hold it for 2 - 3 seconds. The recognition success rate of domestic mobile phones is about 60%. If it doesn't work the first time, you can try again.
 - For users who often use the NFC payment function of an iPhone, the success rate can reach over 98%.
3. What should I do if my Android phone doesn't respond when swiping the card?
 - In most cases, it's because the NFC function of the Android phone is not turned on. Go to Settings -> search for NFC and turn on the NFC function.
4. What should I do if a small number of Huawei Android systems can't open the NFC link with a browser?
 - This is a hard - and - fast rule of the systems of some domestic manufacturers in China. It can only be opened by domestic applications such as Alipay and JD.com. Such systems only account for a very small proportion. Android phones outside China do not have such requirements.
5. After touching the other person's phone to transfer the Soon business card, how can the other person find my business card next time?
 - Guide the other person to click "Save to Contacts" on the home page of the business card to save your contact information and business card link to their contacts. They can view your business card again from the phone contacts next time.
 - Guide the other person to click "Business Card Information" on the home page of the business card. The system will automatically send your business card information to the other person's email. They can view your business card again from the email next time.
 - Guide the other person to click "Exchange Business Cards" on the home page of the business card. After the other person exchanges business cards with you, they can view your business card in their contacts.
6. Can the radar visitor display which country the other person's IP belongs to?
 - Currently, this is not supported. It will be optimized in subsequent iterations.
7. If a business card has multiple positions, multiple addresses, and multiple contact methods, can it be recognized?
 - Our business card recognition also applies AI capabilities. It can recognize the situation of multiple positions, multiple addresses, and multiple contact methods, and accurately fill in the contact information.

### After - sales Service
8. How can a customer get after - sales service after purchase?
We have a dedicated service team and an operation process tutorial.
Email: leslieli@jiatui.com
Enterprise WeChat: 
<img src="https://soon-edit.aijiatui.com/upload/1月/ks-c61556806c804132a6ccd83f5295b976" width="250px" />
9. What is the contact information of the manual customer service?
Email: leslieli@jiatui.com
Enterprise WeChat: 
<img src="https://soon-edit.aijiatui.com/upload/1月/ks-c61556806c804132a6ccd83f5295b976" width="250px" />

FAQ